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Baldrick

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Baldrick


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RE: FTOptix 1.6.5.1 Panel and Style

Posted By Baldrick Dec 24, 2025 01:46:17 AM
Found In Egroup: Advanced Software \ view thread
There's no option to confgure a style on Panels but there is on Screens and they are essentially the same thing so it could be an option. The options are limited but in general I guess its all you are likely to need to change on a screen: For any more, such as display\panel\screen number etc. you ...

RE: #FTOptix | Help debugging panel crash

Posted By Baldrick Dec 19, 2025 04:44:00 AM
Found In Egroup: Advanced Software \ view thread
OK It could be application related. If you are using an NetLogix make sure nothing is being closed that then called and if it does occurr again see if you can get an idication of what action happened immediately prior and please do call us so we can help with the analysis --------------------------- ...

RE: #FTOptix | Help debugging panel crash

Posted By Baldrick Dec 19, 2025 03:56:52 AM
Found In Egroup: Advanced Software \ view thread
Hi Flareux, if this is a repeatable failure I would suggest contacting your local Remote Support team so that the logs can be reviewed, the preceding messages may give some indication of the steps leading up to this exception, and if necessary have he dump file analysed. If this is only happening on ...

RE: Local Station to Network Distributed conversion for ThinManager

Posted By Baldrick Dec 18, 2025 04:04:08 AM
Found In Egroup: Advanced Software \ view thread
Hi Adam, This technote might be a useful reference for you: https://support.rockwellautomation.com/app/answers/answer_view/a_id/1076143/~/thinmanager-architecture-review-faq- ThinManager actually doesn't care whether its a standalone or Distributed FactoryTalk application as, in general, it will ...

RE: Text box, input restriction

Posted By Baldrick Dec 17, 2025 02:07:00 AM
Found In Egroup: Advanced Software \ view thread
Morning Simon, The simplest solution might be to use a Spinbox rather than a text field. You can set the Buttons to be false so it is just an entry field, put in a maximum value of 9999 to limit the number of characters and adjust the Input format according to your application requirements. They will ...

RE: Bug report...

Posted By Baldrick Dec 17, 2025 01:32:00 AM
Found In Egroup: Advanced Software \ view thread
Please report any issues or suspected anomalies to your local Remote Support Services team for confirmation and actioning, thanks. -------------------------------------------

RE: Optix Navigation Panel Tab Colors

Posted By Baldrick Dec 15, 2025 10:33:49 AM
Found In Egroup: Advanced Software \ view thread
You can manipulate the Image on the tab, might be worth consideration...something like this: This just flashes between the image and th tag description but it could be modified blink under particular circumstances -------------------------------------------

RE: encoding problem

Posted By Baldrick Dec 10, 2025 08:51:55 AM
Found In Egroup: Advanced Software \ view thread
You can manipulate\change the font in the grid by changing the DataList style the default 'should' be the same as other objects but it may have been changed in your application. I made a very quick test in the FeaturesDemo2 application and it appears to show those characters correctly: ------------- ...

RE: Optix 1.6.5.1 issue

Posted By Baldrick Dec 09, 2025 02:52:07 AM
Found In Egroup: Advanced Software \ view thread
I did find technote BF32097 which mentions this has been seen in the past with a corrupt file path and to try saving with a different name to start with. Is your save location being backed up with OneDrive or similar? We have seen this to be an issue in the past ------------------------------------- ...

RE: Optix 1.6.5.1 issue

Posted By Baldrick Dec 09, 2025 02:25:35 AM
Found In Egroup: Advanced Software \ view thread
Nothing more than a different level...as to what those levels actually cover....reeeeaaaalllly not sure. I like to just stick on Verbose 2 as its better to have too much rather than not enough. They do however produce a LOT which is why its always best to pop them on, recreate the issue then turn them ...

RE: Optix 1.6.5.1 issue

Posted By Baldrick Dec 09, 2025 02:10:02 AM
Found In Egroup: Advanced Software \ view thread
Morning Simon, I don't know for definite but it sounds like the delete is not being completed within the actual configuration. It would help to see a few more logs but it may also be helpful to enable some further logging. You can do this by selecting the Module log level unders settings: And then ...

RE: FT OPTIX Runtime PC - Clone SSD/HDD for backup continuity ..what happens to the license

Posted By Baldrick Nov 28, 2025 01:56:14 AM
Found In Egroup: Advanced Software \ view thread
Hi Stu, Unfortunately the license will not work on a cloned drive due to the number of different software and hardware IDs utilised to activate the entitlement. The Runtime will run for two hours then close down so in the event of an emergency you can at least run the application but just have to start ...

RE: FV SE graphic object animation and datalog

Posted By Baldrick Nov 26, 2025 02:00:35 AM
Found In Egroup: Advanced Software \ view thread
Hi D'Amore, HMI Alarms and their associated HMI Alarm functions were removed at V11 in favour of FactoryTalk Alarms and Events in addition they had some performance challenges if they were not configured correctly. The AE_ Functions were introduced to support FactoryTalk Alarms and Events and are in ...

RE: Ft Optix OPC UA Client to ctrlX OPC UA Server

Posted By Baldrick Sep 28, 2023 01:16:00 AM
Found In Egroup: Advanced Software \ view thread
Good Morning Adam, I can only apologise for the process not working as intended. Chat support can be reached as Choppy 71 says or alternatively you can access the Chat Support team directly from within the FactoryTalk Hub. Click on the Question Mark followed by the Contact Support button: ...

RE: Ft Optix OPC UA Client to ctrlX OPC UA Server

Posted By Baldrick Sep 27, 2023 01:17:00 AM
Found In Egroup: Advanced Software \ view thread
Hi Adam, I think the best course of action is indeed to raise a ticket with us as we may need to discuss this with R&D to see if connection to Citrix has been experienced elsewhere. Please contact your local support centre using your preferred method as shown here: https://www.rockwellautomatio ...

RE: FactoryTalk Optix - Linux

Posted By Baldrick Sep 21, 2023 08:50:00 AM
Found In Egroup: Advanced Software \ view thread
It does seem that the Ubuntu installer for the Optix Updater Service (required for Runtime execution) is not yet available to download. Information on installing it, once released, can be found here: https://www.rockwellautomation.com/docs/en/factorytalk-optix/1-10/contents-ditamap/getting-started/i ...

RE: FT SE Alarm History Condition Name does not change as per the event category

Posted By Baldrick Apr 13, 2023 02:18:00 AM
Found In Egroup: Advanced Software \ view thread
EDIT: removed highlight mark over texts -FL Our FactoryTalk Alarms and Events services are based on the ISA18.1 specification for alarming that defines the conditions for triggering the alarms and varies depanding on the Alarm Type chosen. The Alarm Conditions are documented in the help as : ...

RE: GENERATING DISPLAYS IN ACM4.03

Posted By Baldrick Mar 16, 2023 03:35:00 AM
Found In Egroup: Advanced Software \ view thread
Loading the PlantPAX V5.10 libraries should help to resolve this issue. From the release note for the V5.10 libraries; FTViewSE New Library to allow connection to: (RA-TPL)_ACM_2.00_HMI_Display_FTViewSE_12.1_(4.0) To be stored at: C:\Users\Public\Documents\Studio 5000\Tem ...

RE: VBA module does not unload when display closes

Posted By Baldrick Feb 10, 2023 08:31:00 AM
Found In Egroup: Advanced Software \ view thread
Correct on both counts however the memory usage will be small but if you have a large complex display with many objects and connections then it is better to cache it as it gives a better experience for the operator as the display opening and data update is almost immediate. We recommend that you ...

RE: VBA module does not unload when display closes

Posted By Baldrick Feb 10, 2023 07:24:00 AM
Found In Egroup: Advanced Software \ view thread
Its possible that the display is being cached so you should check the Display properties to see if this option has been selected. Also the display that is being called is it set as a Replace type (again on the display properties) as this would not close the display it is being called over. Both situations ...