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Todd Preisler

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Todd Preisler


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RE: Installed version 37 and now Studio fatal Errors

Posted By Todd Preisler Nov 07, 2025 06:03:25 AM
Found In Egroup: Installation & Activation \ view thread
I was able to restore my computer to an image from last week and all versions open and function properly. I've decided I don't need version 37 or 38...based on this experience. What's the proper way to upgrade with the new versions to prevent these APP nightmares?

RE: Installed version 37 and now Studio fatal Errors

Posted By Todd Preisler Nov 06, 2025 09:19:48 AM
Found In Egroup: Installation & Activation \ view thread
I'm going to attempt a restore from a couple days ago from the running back-up I have, Hopefully that will fix it without having to uninstall everything.

RE: Installed version 37 and now Studio fatal Errors

Posted By Todd Preisler Nov 05, 2025 09:24:58 AM
Found In Egroup: Installation & Activation \ view thread
I've tried uninstalling version 37 in hopes that issue would be resolved. Now i can't open any project no matter the version. Not sure what has happened. -------------------------------------------

Installed version 37 and now Studio fatal Errors

Posted By Todd Preisler Nov 05, 2025 07:58:00 AM
Found In Egroup: Installation & Activation \ view thread
recently downloaded and installed version 37. Upon reboot, now Studio won't open programs even if they were created with an older version, with the missing modules fatal error. I can never seem to download any new versions without some kind of issue. Windows 11 Thanks -------- ...

RE: Problem Installing Studio version 21.03

Posted By Todd Preisler Oct 09, 2025 10:58:32 AM
Found In Egroup: Installation & Activation \ view thread
this from the latest attempt: Logix Designer Uninstaller: Begin Studio 5000 Setup Logix Designer Uninstaller: Copyright 2006 Rockwell Automation Technologies, Inc. All Rights Reserved Logix Designer Uninstaller: Executing on: Wednesday, October 08, 2025 11:28:21 AM Logix Designer Uninstaller: Operating ...

RE: Problem Installing Studio version 21.03

Posted By Todd Preisler Oct 09, 2025 09:32:35 AM
Found In Egroup: Installation & Activation \ view thread
Thanks. I had it running on my Windows 8 laptop. My VM is running Windows 7. Not sure if there's compatibility issues between 8 and 10. Also I'm running 20.04 with no trouble on my Windows 10 OS

Problem Installing Studio version 21.03

Posted By Todd Preisler Oct 09, 2025 08:40:00 AM
Found In Egroup: Installation & Activation \ view thread
I have downloaded the software. Even though the serial number is correct, the installer still says it's incorrect but I go with the proceed anyhow. Upon doing that, it starts installing then informs me I need to reboot. I do this and then upon reboot, it doesn't continue the install. I start the process ...

RE: Studio 5K Error when adding AENT-R modules

Posted By Todd Preisler Mar 20, 2025 06:03:00 AM
Found In Egroup: Automation Control \ view thread
thanks you. I have contacted support with a separate issue but will continue to troubleshoot using that publication you referenced.

RE: Studio 5K Error when adding AENT-R modules

Posted By Todd Preisler Mar 18, 2025 10:36:00 AM
Found In Egroup: Automation Control \ view thread
when I try to open up the existing module that is being used, it get the following:

Studio 5K Error when adding AENT-R modules

Posted By Todd Preisler Mar 18, 2025 10:33:00 AM
Found In Egroup: Automation Control \ view thread
Attached is the error. When I got to add the AENT/R module to the tree, i get the following I assumed it was because I don't have the EDS or AOP files but I've went to the capability center and downloaded and installed. I still get this error. i get it in other programs on my main OS ...

RE: Panel View Plus IP setting issue

Posted By Todd Preisler Feb 24, 2025 08:57:00 AM
Found In Egroup: Automation Control \ view thread
I wiped the configuration and started fresh. One of my issues may have been the pathway as I was connected via the wireless network instead of the wired network and when assigning the configuration from the design to runtime, it followed an incorrect path. i connected through the sired network and the ...

RE: Panel View Plus IP setting issue

Posted By Todd Preisler Feb 20, 2025 06:23:00 AM
Found In Egroup: Automation Control \ view thread
Thanks, I pinged the IP address in question and there's no response. The final octet is unused as far as I know. I can grab another number and try after resetting the PVP to default and assigning another IP.

Panel View Plus IP setting issue

Posted By Todd Preisler Feb 19, 2025 12:24:00 PM
Found In Egroup: Automation Control \ view thread
PVP 1250 and L16 ER Controller. IP and subnet set via the configuration mode of the PVP. DHCP turned off. I get this error upon start up of HMI after download of HMI program : The system has detected a conflict for statically assigned IP address 199.xxx.xxx.xxx and with the system having hardware address ...

Setting up Kinetix 5100

Posted By Todd Preisler Dec 13, 2024 10:47:00 AM
Found In Egroup: Drives, Motion Control & Low Voltage Products \ view thread
So we've had to upgrade a Kinetix 300 to 5100 on our tray packer. While working with the Kinetix 5100 software trying to configure the drive, it doesn't allow me download any changed parameters--i just getting following message: I'm sitting with a STO fault but it won't let me clear it because any action ...

RE: Converting a Kinetix 300 to 5100

Posted By Todd Preisler Dec 09, 2024 08:56:00 AM
Found In Egroup: Drives, Motion Control & Low Voltage Products \ view thread
Great, thanks for the information.

Converting a Kinetix 300 to 5100

Posted By Todd Preisler Dec 04, 2024 08:06:00 AM
Found In Egroup: Drives, Motion Control & Low Voltage Products \ view thread
We have a tray packer pusher arm currently controlled by an L18 ER controller with a Kinetix 300 Servo drive. The drive died on us and our only option was to upgrade to a Kinetix 5100 which is somewhat similar. The current 300 doesn't use an AOI, only the AOP attributes in the controller tree. It seems ...

RE: Fatal Error which checking Module Properies

Posted By Todd Preisler Mar 20, 2024 11:48:00 AM
Found In Egroup: Automation Control \ view thread
None was found. I resorted to using the version on my VM ware which is using a Lite license. I was basically told to just use my VM for the version...

RE: 1769-L16ER Software version change

Posted By Todd Preisler Jan 12, 2024 06:24:00 AM
Found In Egroup: Automation Control \ view thread
I currently have a ticket in with Rockwell. I've tried several of their suggestions and have sent them the program and version information. So I'm still awaiting feedback. thanks ------------------------------ Todd Preisler ------------------------------

RE: 1769-L16ER Software version change

Posted By Todd Preisler Jan 04, 2024 11:46:00 AM
Found In Egroup: Automation Control \ view thread
Ok--I have tech connect but this is also new software/license. Where Do I start this process? ------------------------------ Todd Preisler ------------------------------

RE: 1769-L16ER Software version change

Posted By Todd Preisler Jan 04, 2024 08:18:00 AM
Found In Egroup: Automation Control \ view thread
So this morning I did two things. I created program from scratch with the same version Ive ben using, same controller, etc, and added the module. It opened once, the next time it threw the fatal error after locking up for a minute. I also did an blank project and did an upload, same deal. ...