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Jeremy Criswell

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Jeremy Criswell


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Posted By Jeremy Criswell Apr 23, 2021 09:39:00 AM
Found In Egroup: Activations
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I have run into this several times myself and the Flexera vs Codemeter issue is definitely the problem. I recommend using Flexera dongles ( 9509-USB-DONG2) instead of CMSticks when you can. If you use a Flexera dongle you can activate 5000 as v26 and it will work for all FTAM versions. If you use a CMStick ...
Posted By Jeremy Criswell Mar 16, 2021 09:36:00 AM
Found In Egroup: Automation Control
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If the Micro850 or your PC is set DHCP and does not see a DHCP server, they will default to an IP address within the APIPA scheme (169.254.0.1 to 169.254.255.254 with a subnet mask of 255.255.0.0). What are your current IP addresses and subnet mask for both your PC and the Micro850? Since you ...
Posted By Jeremy Criswell Mar 16, 2021 08:25:00 AM
Found In Library: Activations
Posted By Jeremy Criswell Mar 16, 2021 08:25:00 AM
Found In Egroup: Activations
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Make sure you are entering in the correct serial number and product key (including the hyphen). The best way to resolve this issue is to contact Rockwell tech support using the direct dial code "010". Each time I've done this I haven't had to wait more than a minute or two. The link below shows ...
Posted By Jeremy Criswell Mar 16, 2021 07:47:00 AM
Found In Egroup: Automation Control
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What firmware version did you update to? From? Are you using RSLinx or FactoryTalk Linx Browser? Have you tried unplugging/replugging the USB cable from your computer? To echo TJ, does it still communicate via Ethernet? ##HL38
Posted By Jeremy Criswell Mar 16, 2021 07:38:00 AM
Found In Egroup: Activations
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They reason that RA doesn't "just add it to the price rather than showing it as another item on the quote" is because the maintenance fee is an annual fee. If you purchase a perpetual client license then you will pay the client cost once, however the maintenance associated with that is an annual fee. ...