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Baldrick

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Baldrick


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RE: FT Optix Deployment Issue – Projects No Longer Sync With PLC Across Multiple Versions (CoreServiceHost.exe)

Posted By Baldrick Apr 01, 2026 05:38:52 AM
Found In Egroup: Advanced Software \ view thread
Hi Roy, We found an alternative solution late last week and it will be documented on AID1158028 soon (I can see it in draft just waiting on it being published). As well as the issues with a corrupt driver as you have seen it could also be an issue with C++ Redistributable or the crypto store ------- ...

RE: FT OPTIX - requesting advice for modifying existing project

Posted By Baldrick Mar 20, 2026 02:25:13 AM
Found In Egroup: Advanced Software \ view thread
If you have successfully imported the tag from the contoller and can see it under your device in the Comm Drivers node then it should be useable. Maybe look at how you assigned the tag to the object; as its a SpinBox try dragging the tag directly fom the tag list to the object in the GUI rather than ...

RE: The global object is apparently not communicating.

Posted By Baldrick Mar 18, 2026 06:49:00 AM
Found In Egroup: Advanced Software \ view thread
What is the message you receive in the Diagnostics banner (or the Diagnostics utility)? This might help to show what tag value its trying to parse and might highlight what could be the mistake. When you specify a Global Objec t parameter this is just a placeholder and you have to parse the desired string\tag\value ...

RE: FTOptix: Debugging Slow Page Loading Times on Optix Panel

Posted By Baldrick Feb 24, 2026 10:30:49 AM
Found In Egroup: Advanced Software \ view thread
The number of nodes in your project can have a significant affect on the performance when running your application on a Panel. The easiest way to check your node count is to locate your projects .optix file and open it with a text editor. At the bottom of this file you will find a number of statistics ...

RE: #FTOptix | Help debugging panel crash

Posted By Baldrick Feb 20, 2026 05:17:29 AM
Found In Egroup: Advanced Software \ view thread
I do, Thank You -------------------------------------------

RE: Optix Edge Module 2800E-ANB-S

Posted By Baldrick Feb 20, 2026 02:18:00 AM
Found In Egroup: Advanced Software \ view thread
The MicroController driver is included by default in the updated Wizard App and it is available from our Git Repository at: https://github.com/FactoryTalk-Optix/OptixEdge_WizardApp. This application utilises new features introduced in FactoryTalk Optix Studio V1.7 so you will need to upgrade both Studio ...

RE: #FTOptix | Help debugging panel crash

Posted By Baldrick Feb 17, 2026 04:11:24 AM
Found In Egroup: Advanced Software \ view thread
Hi Flareux, Can you please share the latest information with RSS through your service ticket so we can continue to investigate. I have the escalation so it would be advantageous to have a copy of your Optix and Controller code if it can be shared with us. Thanks --------------------------------- ...

RE: Optix Studio 1.7.0.804 and OptixEdge

Posted By Baldrick Jan 28, 2026 03:32:19 AM
Found In Egroup: Advanced Software \ view thread
We are looking into this. Thank you for bringing this to our attention Ash. -------------------------------------------

RE: OptixPanel Compact screen suddenly gets blank

Posted By Baldrick Jan 23, 2026 01:33:36 AM
Found In Egroup: Advanced Software \ view thread
It would be best to initially extract the logs from the panel and have them analysed; there may be something within the aplication itself that is triggering this. It is also worth noting the number of Nodes present in the application as to many will be impacting the available resources. You can do this ...

RE: FactoryTalk View Studio SE V14 Alarm and Event Setup Embedded Variable InputName Thinks It's A Number

Posted By Baldrick Jan 15, 2026 02:38:35 AM
Found In Egroup: Advanced Software \ view thread
the 'InputName' is for when the variable is selected as 'Input Tag Name' like this: When using the Logix Extended Property variable type you must specify the actual tag name -------------------------------------------

RE: FTVIEW SE Report Generation in Excel

Posted By Baldrick Jan 12, 2026 02:42:17 AM
Found In Egroup: Advanced Software \ view thread
Hi Rahul, Reporting in SE is in general acheived by using some external or third party application. There is the possibility of extending the abilities by utilising Optix as a reporting Engine (https://support.rockwellautomation.com/app/answers/answer_view/a_id/1140342) but you might also want to consider ...

RE: Factory SE Client. After few minutes of idle time, when clicking a button to open a new display, it hangs for 5-6 sec or more before showing the new display page

Posted By Baldrick Jan 08, 2026 05:49:01 AM
Found In Egroup: Advanced Software \ view thread
Hi Levesque, I would appreciate if you could feed back what you have found to the ticket owner so we can look into it and hopefully create a technote for future reference -------------------------------------------

RE: FT Optix version 1.6.5.1 DefaultStyleSheet and adding styles

Posted By Baldrick Jan 07, 2026 07:23:00 AM
Found In Egroup: Advanced Software \ view thread
If it appears to not be working as expected I would encourage you to contact local Remote Support so we can look into the issue a bit further as it seems quite a simple requirement that seems to work but may be affected by other aspects of the project -------------------------------------------

RE: FT Optix version 1.6.5.1 DefaultStyleSheet and adding styles

Posted By Baldrick Jan 07, 2026 03:49:00 AM
Found In Egroup: Advanced Software \ view thread
Try this project, should give you this: -------------------------------------------

RE: DefaultStyleSheet and adding styles

Posted By Baldrick Jan 07, 2026 03:48:32 AM
Found In Library: Advanced Software

RE: FT Optix version 1.6.5.1 DefaultStyleSheet and adding styles

Posted By Baldrick Jan 07, 2026 02:19:00 AM
Found In Egroup: Advanced Software \ view thread
Morning Simon, You would need to add additional 'styles' to the default you can then pick these for each individual object i.e. This should allow the granular control you are after -------------------------------------------

RE: Factory SE Client. After few minutes of idle time, when clicking a button to open a new display, it hangs for 5-6 sec or more before showing the new display page

Posted By Baldrick Jan 07, 2026 02:05:30 AM
Found In Egroup: Advanced Software \ view thread
Hi Levesque, I would strongly suggest that you reach out to your local Remote Support Services team to help you investigate this issue. We have seen issues like this in the past and they are often related to configurations within the network\application infrastructure such as differing timeouts between ...

RE: FTOptix 1.6.5.1 Panel and Style

Posted By Baldrick Dec 24, 2025 01:46:00 AM
Found In Egroup: Advanced Software \ view thread
There's no option to confgure a style on Panels but there is on Screens and they are essentially the same thing so it could be an option. The options are limited but in general I guess its all you are likely to need to change on a screen: For any more, such as display\panel\screen number etc. you ...

RE: #FTOptix | Help debugging panel crash

Posted By Baldrick Dec 19, 2025 04:44:00 AM
Found In Egroup: Advanced Software \ view thread
OK It could be application related. If you are using an NetLogix make sure nothing is being closed that then called and if it does occurr again see if you can get an idication of what action happened immediately prior and please do call us so we can help with the analysis --------------------------- ...

RE: #FTOptix | Help debugging panel crash

Posted By Baldrick Dec 19, 2025 03:56:52 AM
Found In Egroup: Advanced Software \ view thread
Hi Flareux, if this is a repeatable failure I would suggest contacting your local Remote Support team so that the logs can be reviewed, the preceding messages may give some indication of the steps leading up to this exception, and if necessary have he dump file analysed. If this is only happening on ...