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Kevin S

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Kevin S


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1 to 20 of 33 total
Posted By Kevin S Aug 01, 2026 08:10:27 AM
Found In Egroup: FactoryTalk Optix
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Thanks. I'm looking into an Windows or hardware issue. It might not be Optix's fault after all. I'll see what logs I can get when it happens again. Thanks.
Posted By Kevin S Jul 30, 2026 08:42:36 AM
Found In Egroup: FactoryTalk Optix
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There were no logs in the FTOptixApplication folder. I did grab other logs which are attached. However, these logs were from a normal startup. I could not reproduce the issue while I was online with the customer. I have asked them to contact me next time the issue occurs.
Posted By Kevin S Jul 30, 2026 08:42:36 AM
Found In Library: FactoryTalk Optix
Posted By Kevin S Jul 27, 2026 08:33:17 AM
Found In Egroup: FactoryTalk Optix
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Hi, The customer continues to have problems with the Optix application occasionally not starting when they boot up the IPC. I ran the Device Sizing Analyzer and got the following results: Tags and variables: 43009 Structured Tags: 1266, average structure items: 5 Alarms: 160 Data Loggers: 0, average ...
Posted By Kevin S Jun 16, 2026 03:21:00 PM
Found In Egroup: FactoryTalk Optix
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Does this system have a PLC? If so, I'd set it up to generate the file name string on the PLC then trigger a bit when you want to run the backup. In Optix, connect the CSVPath to the PLC tag and make a new variable (maybe called PLCTrigger). Connect PLCTrigger to the PLC tag. Right click ...
Posted By Kevin S Jun 16, 2026 03:16:00 PM
Found In Egroup: FactoryTalk Optix
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I've had this happen a few times with an IPC. I'll double-click on the EXE file (or shortcut) to start the application and nothing will appear to happen for several minutes. I can see the runtime exe running in the Task Manager using about 4%-16% of my CPU but otherwise nothing appears to be happening. ...
Posted By Kevin S Jun 08, 2026 09:48:00 AM
Found In Egroup: FactoryTalk Optix
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I want to give my users a method of selecting a csv file to import. I added the Filesystem Browser component from the library to a default program. When I try to run the application the window never appears even though the Studio Output window says "FactoryTalk Optix Runtime started". I am running ...
Posted By Kevin S Jun 04, 2026 02:21:00 PM
Found In Egroup: FactoryTalk Optix
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That is what I was missing in the steps. Having to go into FTHub and find the side menu to allocate a license. For the record (and so I can find it easier next time) I needed this page from the help: https://www.rockwellautomation.com/en-us/docs/factorytalk-optix/current/installation-guide-ditama ...
Posted By Kevin S May 21, 2026 11:01:00 AM
Found In Egroup: FactoryTalk Optix
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Is there some way to "purge" the data store and compile it fresh with the new data types? I have had this problem when changing data types for a column (for example changing from a float to an int32 because I don't need the precision a float gives). -------------------------------------------
Posted By Kevin S Apr 28, 2026 10:07:00 AM
Found In Egroup: FactoryTalk Optix
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Are there any detailed instructions on how to convert a serial number and product key to an entitlement? I looked at the entitlement area on the FactoryTalk Hub, but it only lets me allocate entitlements (and I'm not totally sure what that does). ---------------------------------------- ...
Posted By Kevin S Jan 08, 2026 11:45:00 AM
Found In Egroup: FactoryTalk Optix
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C# has so many ways to format a string that it is hard for me to keep track of which to use when. I didn't realize I needed to use ResourceUri. I thought the path was just a string like you get in windows explorer. Current update. I made a new Optix program and populated a table with random ...
Posted By Kevin S Jan 07, 2026 11:31:00 AM
Found In Egroup: FactoryTalk Optix
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C# needs the double slashes to parse the slash. Like \" and \r. I'm generating the file name in a function that returns a string. string p = "%APPLICATIONDIR%\CSV\OrderHistory-All.csv"; This won't compile. string p = "%APPLICATIONDIR%\\CSV\\OrderHistory-All.csv"; This will compile. ...
Posted By Kevin S Jan 07, 2026 11:11:00 AM
Found In Egroup: FactoryTalk Optix
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I tried "%APPLICATIONDIR%\\CSV\\OrderHistory-All.csv" When I logged the directory it made it resolved into: C:\Program Files\Rockwell Automation\FactoryTalk Optix\Studio 1.6.0.626\FTOptixRuntime\1.6.0.626\Win32_x64\%APPLICATIONDIR%\CSV\OrderHistory-All.csv I deployed the application to ...
Posted By Kevin S Jan 06, 2026 12:15:00 PM
Found In Egroup: FactoryTalk Optix
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No, file isn't opened. I can't even make the file in the first place. I need to be able to save the file to an easily accessible location so the customer can retrieve it. Where exactly would %APPLICATIONDIR% place the file? Windows Explorer doesn't let me go to that directory like it does ...
Posted By Kevin S Jan 06, 2026 09:29:00 AM
Found In Egroup: FactoryTalk Optix
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I am using the GenericTableExporter that comes with Optix. I have tried to write the file to the Windows Desktop, a directory on the C drive, and right to C:\ and they all give me the following error: Unable to export table: Access to the path 'C:\FastBend\CSV\OrderHistory-All-2026-01-06_09-00-19.csv' ...
Posted By Kevin S Jan 05, 2026 08:19:00 AM
Found In Egroup: FactoryTalk Optix
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The query in the debug log looked right. Query = UPDATE OrderHistory SET QuantityComplete = "198", FinishTime = "2026-01-05 08:17:51" WHERE OrderID = "7" -------------------------------------------
Posted By Kevin S Dec 30, 2025 01:23:00 PM
Found In Egroup: FactoryTalk Optix
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Formatting the string didn't do anything. I don't see an updated method listed for a Table or Store. As a hack to get something to work I did the following: Use SELECT WHERE OrderID = orderID Save the relevant data to local variables (startTime, etc) DELETE WHERE OrderID = orderID ...
Posted By Kevin S Dec 30, 2025 11:10:00 AM
Found In Egroup: FactoryTalk Optix
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Creating a DateTime variable before the query doesn't appear to have helped. Digging in, I found that the table had some columns that I had removed in optix. I deleted the .sqlite file to force the database to regenerate. I don't have the unneeded columns now, but the FinishTime column is still ...
Posted By Kevin S Dec 30, 2025 09:19:00 AM
Found In Egroup: FactoryTalk Optix
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I run a INSERT when a part is started to set the initial values in my production database. string[] OrderHistoryColumns= ( "StartTime", "FinishTime", "PartNumber", "QuantityOrdered", "QuantityComplete", "OrderID" ); var data = new object[1, 6]; DateTime startTime = DateTime.Now; data[0, 0] = ...
Posted By Kevin S Aug 11, 2025 10:28:00 AM
Found In Egroup: FactoryTalk Optix
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I didn't realize the italics meant anything specific. Thanks. -------------------------------------------