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Gerri G

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Gerri G


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1 to 20 of 45 total
Posted By Gerri G Apr 21, 2024 12:29:10 PM
Found In Egroup: Installation & Activation
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I finally was successful in getting the software moved over, activated and working. The problem I had yesterday including having a red x over the Factorytalk Directory. I downloaded and reinstalled 6.40.00-FTServices-A-DVD. It fixed the red x over Factorytalk Directory and I was able to open both RSLogix ...
Posted By Gerri G Apr 20, 2024 07:29:00 PM
Found In Egroup: Installation & Activation
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I was able to get the software moved over and activated. Studio 5000 opened correctly but it wasn't the correct firmware version. I uninstalled and reinstalled the correct version without any problems and now it won't open. I suspect it doesn't see the activation for some reason but the activation is ...
Posted By Gerri G Mar 25, 2024 06:50:48 AM
Found In Egroup: Installation & Activation
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Thank you!
Posted By Gerri G Mar 16, 2024 02:21:26 PM
Found In Egroup: Installation & Activation
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Hi, I thankfully was able to get the products keys for the RSlogix 5000 mini software and was able to download and install it. I am trying to rehost it. I removed the activation on the old computer but it won't activate on the new computer. Do you have any advice on how to get it to see that the activation ...
Posted By Gerri G Oct 09, 2023 03:08:00 PM
Found In Egroup: Installation & Activation
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Thank you! ------------------------------ Gerri G ------------------------------
Posted By Gerri G Oct 09, 2023 11:43:00 AM
Found In Egroup: Installation & Activation
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What are the technical support hours, if I don't have a tech connect account? ------------------------------ Gerri G ------------------------------
Posted By Gerri G Oct 08, 2023 04:08:00 PM
Found In Egroup: Installation & Activation
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Fuzzy Logic, Thanks for your quick response. That is what I'd like to do. I have the serial number but not the product key. Since we got it from a third party that we no longer do business with, how do I get the product key. We don't have the paper work that came with the license. ------ ...
Posted By Gerri G Oct 04, 2023 05:40:00 PM
Found In Egroup: Installation & Activation
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How do I move my RSLogix 5000 mini activation from one computer to another? We got the copy of the software from a third party. Is this going to be a problem. I did find the serial number in the Factory Talk Activation manager. The software is on an old Window 8 computer and I want to move it to a new ...
Posted By Gerri G Nov 10, 2022 08:26:00 PM
Found In Egroup: Automation Control
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I'll try that. thank you! Gerri g ------------------------------ Gerri G ------------------------------
Posted By Gerri G Nov 07, 2022 07:05:00 PM
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Thomas, Yes, unfortunately I have tried that already. thanks, Gerri G ------------------------------ Gerri G ------------------------------
Posted By Gerri G Nov 07, 2022 07:02:00 PM
Found In Egroup: Automation Control
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I do agree with you. Can I do the install that keeps the programs and personal data? Or do I need to do the one where I have to reload my programs? We are going to be switching to Studio 5000 soon, so I'm trying to decide if it's worth it to risk losing my other programs, when I can limp by for ...
Posted By Gerri G Nov 06, 2022 05:56:00 PM
Found In Egroup: Automation Control
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I didn't find the file in this location C:\Program Files (x86)\Rockwell Software\RSCommon\RSHWare.exe. I did try and install a second copy of RSlinx after CCW and that didn't load EDS Hardware Installation Tool either. Can you send the file to my email address or tell me how to get it to install on my ...
Posted By Gerri G Nov 05, 2022 06:20:00 PM
Found In Egroup: Automation Control
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In an attempted to do a clean install of CCW, I uninstalled the EDS Hardware Installation Tool. How do I reinstall it? I thought when I redownloaded and reinstalled CCW, it would install it again. That is not the case. I looked in the download center and can't find it there either. I did reinstall CCW ...
Posted By Gerri G Nov 03, 2022 09:18:00 AM
Found In Egroup: Automation Control
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Fuzzy Logic, Thank you! That is the exact problem I'm having. I hadn't been able to find a tech note that applied. I did CCW repair and it didn't fix it. I'm going to try a complete uninstall and the Microsoft fixit program to uninstall anything that is left. Hopefully when I reinstall CCW, it will ...
Posted By Gerri G Nov 02, 2022 11:52:00 AM
Found In Egroup: Automation Control
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Does anyone have any more thoughts on this? I spoke to a tech support person (when I was working on another issue), who said there are no reports on people having issues with AMD graphic cards. My simulator also gives me an error. It's happening in version 13 and version 20. I've done the complete uninstalled ...
Posted By Gerri G Nov 02, 2022 11:39:00 AM
Found In Egroup: Automation Control
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Yes, I do. Do a complete uninstall of CCW and Visual Studio. Use Microsoft's Fixit program if you can’t get it all to uninstall. Don't use CCleaner or any registry cleaner to remove leftover parts of the program. I used CCleaner and the Rockwell technical support person told me I had to reinstall Windows ...
Posted By Gerri G Oct 09, 2022 06:10:00 PM
Found In Egroup: Automation Control
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Hi, I can't get version 13 of CCW to open on my computer. I've uninstalled and reinstalled CCW a couple times and I still get the same message when I try and open CCW. See the screenshot for the message. Does anyone know how get Visual Studio to open correctly so I can open CCW? ------------------------------ ...
Posted By Gerri G Oct 09, 2022 06:09:51 PM
Found In Library: Automation Control
Posted By Gerri G Sep 30, 2022 02:47:00 PM
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I have used CCW for the last 2 years, before that, I used RSLogix 5, 500 and 5000. It took me a little while, to learn to use CCW after using the RSLogixs for so long. I do really like CCW and the improvements you have made. Some things are so much easier to use but some things I think can be improved ...
Posted By Gerri G Sep 30, 2022 02:46:34 PM
Found In Library: Automation Control