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Gianlu

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Gianlu


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1 to 8 of 8 total
Posted By Gianlu Apr 29, 2024 08:11:45 AM
Found In Egroup: Advanced Software
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Hi Kadam, this could happen for reasons that might be difficult to evaluate without knowledge of the specific system and the application deployed to it. I will give you some troubleshooting hints that hopefully can put you on the right path, otherwise please reach out to Support. Make sure FTView ...
Posted By Gianlu Apr 29, 2024 07:47:00 AM
Found In Egroup: Automation Control
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Hi, I see this post is a few days old now, sorry for not picking it up earlier. I hope you received support anyway, otherwise please see below. The Base Library field will only show an object of higher hierarchy, meaning an object of type Controller will have the objects of type Project listed in ...
Posted By Gianlu Mar 20, 2024 03:23:00 AM
Found In Egroup: Advanced Software
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Hi Joe, my first guess would be that your Lite activation doesn't allow a specific feature, for example a remote database is not supported in this case and must be installed in the same computer. See the KB article for more details: Difference between Lite and Standard Activation of Application ...
Posted By Gianlu Mar 18, 2024 04:09:00 AM
Found In Egroup: Advanced Software
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Hi Echeverry, the message seems to indicate a lack of permissions in your workstation. Unfortunately your post didn't provide any additional information, the exact steps you did up to that point or the context for this error, but I think the articles below might help you. You may also try to launch ...
Posted By Gianlu Feb 26, 2024 04:24:00 AM
Found In Egroup: Networks
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Hi Michael, thanks for posting this question. I think the most effective approach to troubleshoot this issue would be to run 2 wireshark sessions on both sides of the router, on the 2 VLANs, try to catch the moment when the issue occurs and then check the traces comparatively. Wireshark can be configured ...
Posted By Gianlu Feb 26, 2024 03:19:55 AM
Found In Egroup: Advanced Software
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Hi Noah, thanks for posting this question. The WebPresentationEngine has a fixed polling rate at 100 ms and is not configurable. You can try to create a local variable in the Model folder and try to connect that to your animation, check if you still see the same effect with multiple client connection ...
Posted By Gianlu Jan 23, 2024 03:01:51 AM
Found In Egroup: Advanced Software
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Adam, besides the suggestion from Philip to add a computer reference and a native user manually before renaming the computer, I would suggest the following: When you say the current workaround consists in importing the project, I guess you mean importing the HMI server project into your existing FactoryTalk ...
Posted By Gianlu Dec 27, 2023 10:49:25 AM
Found In Egroup: Automation Control
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Hi Todd, the version you are using appears to be listed as retired in PCDC: I would recommend upgrading to 31.01.02 first and foremost, which contains several anomalies fixes. You may also try to reinstall the Add-On Profile (AOP) after the upgrade of LogixDesigner. If that doesn't help you ...