List of Contributions

Customer has old backups of HMIs created with FT View ME V5 , done on a 32bit computer. The new FactoryTalk V 14 is 64Bit and apparently the databases are totally different so there's tool (TAG import export wizard) to transfer the old 32bit tags to the new 64bit software. However it seems they need ...

So it's a 3ph / 4-wire supply ... 400V phase to phase & 230 V phase to neutral. The voltage recording we did measures each phase relative to neutral so as you can seem all 3 phases drop when the compressors start -

There is no S33 error, so I'll assume the TechNote does not apply. Seems we'll have to cure the volt drop to keep the drive happy

I've asked the customer if they also see an S33 error so will advise. Meantime I'm thinking a better way to cure this is to fix the actual voltage sag so am hoping someone can suggest a cost-effective solution??

We have a customer with a 230 V / 400 V 4-wire supply & the phase voltage is sometimes dipping by about 12% to around 200V. This causes malfunctions on the drive with the following error codes - S22 AC Power loss ; S39 DC Bus Power loss; S55 Velocity Error Any suggestions , we looked at using the Bulletin ...