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Randy Shepherd

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Randy Shepherd


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1 to 20 of 21 total
Posted By Randy Shepherd Nov 09, 2023 05:15:00 AM
Found In Egroup: Advanced Software
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Good Morning, I have a PanelView Plus 7, it is fully functional with the exception that it will not activate the screensaver that is setup in the PanelView. I have checked everything that I can think of including going back to the PanelView setup and changing the delay time. Any assistance would ...
Posted By Randy Shepherd Nov 02, 2023 06:18:27 AM
Found In Egroup: Automation Control
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Fuzzy, Thanks for the Technote references. I went thru the Technote BF18426 as suggested and found that I can run the Ver21.03.02 (CPR 9 SR 5.1) on the new laptop IF I run it as administrator. I have the program open and editing seems to be functioning correctly. I was also able to open a Function ...
Posted By Randy Shepherd Nov 02, 2023 05:51:35 AM
Found In Egroup: Automation Control
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Thanks Fuzzy, I am currently running Ver 21.03 Running on a different Laptop with these specks... I will check the technotes, maybe something there I can work thru. Thanks ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] ...
Posted By Randy Shepherd Nov 02, 2023 05:35:00 AM
Found In Egroup: Automation Control
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Good Morning Fuzzy, This is the operating system info... Thanks ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] [KY] ------------------------------
Posted By Randy Shepherd Nov 02, 2023 05:16:00 AM
Found In Egroup: Automation Control
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I have a new laptop that I have installed Studio 5000 Ver 35 0n. I have Logix Version 21.03.02 installed and when I try to run it I get this error. I had this error with Ver 20 on a different laptop and was able to upgrade it and fixed the issue but there is no upgrade for this version. Any ...
Posted By Randy Shepherd Oct 31, 2023 06:59:00 AM
Found In Egroup: Advanced Software
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Good morning, I have a Panelview 800 with Firmware Ver 8.012. I am using FactoryTalk View ME Ver 13.00 I can see the Panelview in RSLinx. In FactoryTalk View I cannot configure the system for a Panelview800, the only options that I see is PVPlus 400/600/700/1000 and Performance PVPlus 7. ...
Posted By Randy Shepherd Oct 30, 2023 06:57:22 AM
Found In Egroup: Advanced Software
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Good Morning Duncan, I do have Distributed COM enabled on this PC. I do not recall seeing anything about installing SSL certificates or secure communications during the install process. ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] ...
Posted By Randy Shepherd Oct 30, 2023 05:26:00 AM
Found In Egroup: Advanced Software
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Good Morning Bob, I have been using Logix products on this machine for more that three years without any issues. I wa finally able to convince management to allow me to get a Techconnect contract and upgrade all my software. I went from Ver 8 to Ver 13 and it has been a painful experience. ...
Posted By Randy Shepherd Oct 25, 2023 12:57:22 PM
Found In Egroup: Advanced Software
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Thanks Fuzzy, I went through the technote and did all that it said to do but still have the same error message. This error is in all of my old files and in my new ones. Any other things to try? Thanks Randy ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] ...
Posted By Randy Shepherd Oct 25, 2023 11:13:00 AM
Found In Egroup: Advanced Software
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Hello Y'all I just installed FactoryTalk Ver 13 and I get this error... Any thoughts? Did I forget to install something? Thanks ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] [KY] ------------------------------
Posted By Randy Shepherd Oct 19, 2023 08:47:00 AM
Found In Egroup: Advanced Software
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I have a PC that I have been using for almost 4 years now and today I started getting a Fatal Error message when I try to load a RSLogix Version 20 program. Studio 5000 Version 21, RSLogix Version 16 and RSlogix 500 have NO issue opening any program in my system. Any thoughts on why this has ...
Posted By Randy Shepherd Aug 29, 2023 08:06:28 AM
Found In Egroup: Automation Control
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Thanks Ryan, I downloaded the latest software version and installed it. Reboot everything and made sure i was direct connected to the PLC, turned off the wireless card. AND POOF it worked first shot without any problems. So now i'm on to getting the firmware installed. Thanks for the ...
Posted By Randy Shepherd Aug 29, 2023 05:56:00 AM
Found In Egroup: Automation Control
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EDIT: moved to Automation Control community -FL Good Day Y'all, I have a brand new 1756-L82E. I am using BootP Ver. 2.3.2.0. I am direct connected to the processor. I am unable to get the processor to take the IPAddress that I assign to it, and cannot disable the DHCP. The only message ...
Posted By Randy Shepherd Mar 09, 2022 08:17:00 AM
Found In Egroup: Installation & Activation
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Hello Y'all I have FactoryTalk View Studio Ver. 8.00. When I try to upgrade to Ver10 I am only see Ver 8.20 that is available, do I need to purchase Ver10? Thank Randy ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] [KY] ...
Posted By Randy Shepherd Feb 11, 2022 09:07:00 AM
Found In Egroup: Automation Control
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Thank you Fuzzy, We do not have a TechConnect contract as the Uppers think it is unnecessary. I still don't know what the error was or what caused it but i was able to clear the error and get back online with the controller. I used a different computer to go online with the controller using a ...
Posted By Randy Shepherd Feb 10, 2022 07:30:00 AM
Found In Egroup: Automation Control
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Good Morning, I have a 1769-L24ER-QBFC1B Compactlogix 5370 Controller. I was online with this controller as 5:30am this morning, I closed the program to reboot my computer and when I came back to go online I get this error message from the Logix Designer... Error: Service not supported by instance. ...
Posted By Randy Shepherd Aug 12, 2021 07:20:00 AM
Found In Egroup: Advanced Software
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Thank you Kristopher, I must have an older version of the software, I don't have the options shown for the client window, all I have is maximize window. Is there somewhere else that I can set the Client Window size? My screens are all the same size and located at 0,0 but the client window opens ...
Posted By Randy Shepherd Aug 10, 2021 08:21:00 AM
Found In Egroup: Advanced Software
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Good Morning, I have a FactoryTalk View SE project, everything is working except for the client-side view. How do I specify the client window size at startup? Each time I start the application the window size is different. Thanks ------------------------------ [Randy] [Shepherd] [Senior ...
Posted By Randy Shepherd Jul 07, 2021 08:14:00 AM
Found In Egroup: Legacy
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Thank You TJ, I will try to gather all the RSView32 data and see what I can do with it. I much appreciate your information. Thanks ------------------------------ Randy Shepherd Link Belt Construction Equipment Co. Inc. ------------------------------
Posted By Randy Shepherd Jul 07, 2021 05:18:00 AM
Found In Egroup: Legacy
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Thank you TJ, Unfortunately, my company finds it unnecessary to have a TechConnect contract so I can't read the solution. Can you please hit the highlights for me so I can get underway?? Thanks Randy ------------------------------ Randy Shepherd Link Belt Construction Equipment Co. Inc. ...