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Randy Shepherd

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Randy Shepherd


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RE: CompactLogix Factory Reset

Posted By Randy Shepherd Aug 26, 2025 12:53:12 PM
Found In Egroup: Automation Control \ view thread
Yep, it appears I have a brick. Thanks for the help ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] [KY] ------------------------------

RE: CompactLogix Factory Reset

Posted By Randy Shepherd Aug 26, 2025 12:39:40 PM
Found In Egroup: Automation Control \ view thread
I tried with the switch set to Prog and got the same error message. I have done several L16 processors to v35 this year without any issues. ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] [KY] ------------------------------

RE: CompactLogix Factory Reset

Posted By Randy Shepherd Aug 26, 2025 12:08:44 PM
Found In Egroup: Automation Control \ view thread
I have tried to install the new Firmware but I keep getting this message... The controller switch is set to REM. The OK light flashing red indicates to me that there is an unrecoverable fault, I think that is preventing me from installing the new firmware. I am not sure how to get past this ...

CompactLogix Factory Reset

Posted By Randy Shepherd Aug 26, 2025 11:52:00 AM
Found In Egroup: Automation Control \ view thread
Good day everyone, I have a CompactLogix L16ER that shows a flashing red OK light. This processor still has Firmware 1.7 and I need to upgrade to V35. I powered off the processor and removed the SD card. Holding the reset button and powering back on but the OK light continues to flash red. ...

Computer Got Wiped, How to Reconnect my Dongle

Posted By Randy Shepherd May 01, 2025 11:50:00 AM
Found In Egroup: Installation & Activation \ view thread
My PC was wiped by our IT dept. so I am reloading all my software again. What is the best way to get my dongle back to working with my current license files? Thanks Randy ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] ...

PanelView Plus 7 not activating screen saver.

Posted By Randy Shepherd Nov 09, 2023 05:15:00 AM
Found In Egroup: Automation Control \ view thread
Good Morning, I have a PanelView Plus 7, it is fully functional with the exception that it will not activate the screensaver that is setup in the PanelView. I have checked everything that I can think of including going back to the PanelView setup and changing the delay time. Any ...

RE: Logix Ver 21.03 Fatal Error

Posted By Randy Shepherd Nov 02, 2023 06:18:00 AM
Found In Egroup: Automation Control \ view thread
Fuzzy, Thanks for the Technote references. I went thru the Technote BF18426 as suggested and found that I can run the Ver21.03.02 (CPR 9 SR 5.1) on the new laptop IF I run it as administrator. I have the program open and editing seems to be functioning correctly. I was also able ...

RE: Logix Ver 21.03 Fatal Error

Posted By Randy Shepherd Nov 02, 2023 05:52:00 AM
Found In Egroup: Automation Control \ view thread
Thanks Fuzzy, I am currently running Ver 21.03 Running on a different Laptop with these specks... I will check the technotes, maybe something there I can work thru. Thanks ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt ...

RE: Logix Ver 21.03 Fatal Error

Posted By Randy Shepherd Nov 02, 2023 05:35:00 AM
Found In Egroup: Automation Control \ view thread
Good Morning Fuzzy, This is the operating system info... Thanks ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] [KY] ------------------------------

Logix Ver 21.03 Fatal Error

Posted By Randy Shepherd Nov 02, 2023 05:16:00 AM
Found In Egroup: Automation Control \ view thread
I have a new laptop that I have installed Studio 5000 Ver 35 0n. I have Logix Version 21.03.02 installed and when I try to run it I get this error. I had this error with Ver 20 on a different laptop and was able to upgrade it and fixed the issue but there is no upgrade for this version. ...

Panelview 800

Posted By Randy Shepherd Oct 31, 2023 06:59:00 AM
Found In Egroup: Automation Control \ view thread
Good morning, I have a Panelview 800 with Firmware Ver 8.012. I am using FactoryTalk View ME Ver 13.00 I can see the Panelview in RSLinx. In FactoryTalk View I cannot configure the system for a Panelview800, the only options that I see is PVPlus 400/600/700/1000 and Performance ...

RE: Factory Talk Error

Posted By Randy Shepherd Oct 30, 2023 06:57:00 AM
Found In Egroup: Advanced Software \ view thread
Good Morning Duncan, I do have Distributed COM enabled on this PC. I do not recall seeing anything about installing SSL certificates or secure communications during the install process. ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt ...

RE: Factory Talk Error

Posted By Randy Shepherd Oct 30, 2023 05:26:00 AM
Found In Egroup: Advanced Software \ view thread
Good Morning Bob, I have been using Logix products on this machine for more that three years without any issues. I wa finally able to convince management to allow me to get a Techconnect contract and upgrade all my software. I went from Ver 8 to Ver 13 and it has been a painful experience. ...

RE: Factory Talk Error

Posted By Randy Shepherd Oct 25, 2023 12:57:00 PM
Found In Egroup: Advanced Software \ view thread
Thanks Fuzzy, I went through the technote and did all that it said to do but still have the same error message. This error is in all of my old files and in my new ones. Any other things to try? Thanks Randy ------------------------------ [Randy] [Shepherd] [Senior ...

Factory Talk Error

Posted By Randy Shepherd Oct 25, 2023 11:13:00 AM
Found In Egroup: Advanced Software \ view thread
Hello Y'all I just installed FactoryTalk Ver 13 and I get this error... Any thoughts? Did I forget to install something? Thanks ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] [KY] ------ ...

Fatal Error

Posted By Randy Shepherd Oct 19, 2023 08:47:00 AM
Found In Egroup: Automation Control \ view thread
I have a PC that I have been using for almost 4 years now and today I started getting a Fatal Error message when I try to load a RSLogix Version 20 program. Studio 5000 Version 21, RSLogix Version 16 and RSlogix 500 have NO issue opening any program in my system. Any thoughts on ...

RE: BootP Failure

Posted By Randy Shepherd Aug 29, 2023 08:06:00 AM
Found In Egroup: Automation Control \ view thread
Thanks Ryan, I downloaded the latest software version and installed it. Reboot everything and made sure i was direct connected to the PLC, turned off the wireless card. AND POOF it worked first shot without any problems. So now i'm on to getting the firmware installed. ...

BootP Failure

Posted By Randy Shepherd Aug 29, 2023 05:56:00 AM
Found In Egroup: Automation Control \ view thread
EDIT: moved to Automation Control community -FL Good Day Y'all, I have a brand new 1756-L82E. I am using BootP Ver. 2.3.2.0. I am direct connected to the processor. I am unable to get the processor to take the IPAddress that I assign to it, and cannot disable the DHCP. ...

FactoryTalk V10 Upgrade

Posted By Randy Shepherd Mar 09, 2022 08:17:00 AM
Found In Egroup: Installation & Activation \ view thread
Hello Y'all I have FactoryTalk View Studio Ver. 8.00. When I try to upgrade to Ver10 I am only see Ver 8.20 that is available, do I need to purchase Ver10? Thank Randy ------------------------------ [Randy] [Shepherd] [Senior Production Specialist] [Lin-Belt Cranes] [Lexington] [KY] ...

RE: Logix Designer Error

Posted By Randy Shepherd Feb 11, 2022 09:07:00 AM
Found In Egroup: Automation Control \ view thread
Thank you Fuzzy, We do not have a TechConnect contract as the Uppers think it is unnecessary. I still don't know what the error was or what caused it but i was able to clear the error and get back online with the controller. I used a different computer to go online with the controller using a ...