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Scott Jantz

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Scott Jantz


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RE: ThinManager 14 - Web Browser Interface Permissions

Posted By Scott Jantz Oct 16, 2024 10:43:00 AM
Found In Egroup: Advanced Software \ view thread
For anyone else that might run into this, I called into support and they found a group that the user wasn't added to set by a group policy. They created a technote for the issue: BF31143 - ThinManager: Your Login Attempt Was Not Successful When Using the Web UI Hope this helps someone else! EDIT: ...

ThinManager 14 - Web Browser Interface Permissions

Posted By Scott Jantz Oct 15, 2024 07:21:00 AM
Found In Egroup: Advanced Software \ view thread
I've recently setup a couple ThinManager 14 servers in our test lab and was trying to get the web browser interface up and working. I was able to get it configured and accessible, but I'm having problems figuring out the permissions needed for non-admins to access the interface. Specifically, I'm trying ...

RE: Complete Uninstall of ThinManager

Posted By Scott Jantz Oct 09, 2024 10:21:16 AM
Found In Egroup: Advanced Software \ view thread
Perfect. Exactly what I was looking for. Thank you!

Complete Uninstall of ThinManager

Posted By Scott Jantz Oct 08, 2024 10:07:00 AM
Found In Egroup: Advanced Software \ view thread
We're troubleshooting an issue with ThinManager and an application we are trying to publish. The guy that installed it originally is no longer here and I'm not sure what he did during install. I want to fully uninstall ThinManager and reinstall it fresh. However, when I try and uninstall it using the ...

FTA License System Failed to Initialize

Posted By Scott Jantz Jul 31, 2024 02:55:00 PM
Found In Egroup: Advanced Software \ view thread
I have a ThinManager 13.3 server that isn't recognizing the licenses on the server. In the event log, I'm seeing "FTA license system failed to initialize." We are using FactoryTalk Activiation mode and there is a license binded to this server. I tried rehosting and binding the license again to no effect. ...

RE: ThinManager Idle User Logoff

Posted By Scott Jantz Jun 07, 2024 09:02:00 AM
Found In Egroup: Advanced Software \ view thread
Ah, yes, I was referring to the Windows User. Sorry, I should have been more specific in my initial post. Thanks to both of you for the help.

RE: ThinManager Idle User Logoff

Posted By Scott Jantz Jun 07, 2024 07:40:00 AM
Found In Egroup: Advanced Software \ view thread
OK, I'm missing something. Where is this setting located? I've gone through all the properties of the terminal, server, display servers.....I can't find this anywhere. Can you specify the path to this window/setting?

ThinManager Idle User Logoff

Posted By Scott Jantz Jun 06, 2024 11:21:00 AM
Found In Egroup: Advanced Software \ view thread
Is there a setting within ThinManager that would allow me to set a time limit to log out a user from their session after a certain period of idle time? Or can that only be accomplished via Group Policy?

ThinManager Centralized Management Console?

Posted By Scott Jantz Mar 22, 2024 02:55:00 PM
Found In Egroup: Advanced Software \ view thread
In most of my deployments of ThinManager, we have two servers in a single site synchronizing with each other. However, I am not able to manage one server remotely from the other using the ThinManager Management console. I can add the server under the list of "ThinManger Servers," but it's always in a ...

RE: ThinManager - "Failed to get configuration" message

Posted By Scott Jantz Mar 22, 2024 09:57:00 AM
Found In Egroup: Advanced Software \ view thread
Thanks for the suggestions. I'll check those out and see what comes up. It's working right now, so I have time to work through it. Thanks Eric, I'll check that as well.

RE: ThinManager - "Failed to get configuration" message

Posted By Scott Jantz Mar 21, 2024 02:54:00 PM
Found In Egroup: Advanced Software \ view thread
All the network settings lined up, so I was stumped as to why it was still not working. On a whim, I decided to try changing the firmware version, dropping back to 9.2 from 9.3 and that seemed to work. So it appears there is an issue with the 9.3 firmware installed on this server? I tried reinstalling ...

ThinManager - "Failed to get configuration" message

Posted By Scott Jantz Mar 21, 2024 01:22:00 PM
Found In Egroup: Advanced Software \ view thread
First, I appreciate all the help I've gotten on this forum! I've got a new site I setup with two ThinManager servers running TM 13.2 and one thin client currently ready to connect (Dell 5070). This is the same setup I've done a few times already at different sites without issue. However, when trying ...

RE: Allen Bradley 1700M Touchscreen Not Working

Posted By Scott Jantz Mar 20, 2024 10:07:00 AM
Found In Egroup: Advanced Software \ view thread
For anyone else that might run into this issue. I had to install the eGalax Touch drivers directly on the ThinManager server for this to work. Once I did that, the option appeared as a module, and I was able to calibrate the screen.

Allen Bradley 1700M Touchscreen Not Working

Posted By Scott Jantz Mar 19, 2024 09:57:00 AM
Found In Egroup: Advanced Software \ view thread
I'm running a ThinManager 13.2 environment in our lab and have a Allen Bradley 6181x client hooked up to a touchscreen monitor (Allen Bradley 1700m). The client connects and the screen shows the correct display, but it doesn't appear the touchscreen is working. I've checked all the settings suggested ...

ThinManager Licenses Not Being Retained

Posted By Scott Jantz Feb 23, 2024 03:01:00 PM
Found In Egroup: Advanced Software \ view thread
ThinManager 31.2, FT Activation Manager 5.00.13 I have one server running ThinManager with Activation Manager 5.00.13 installed. I'm pointing to second server also running Activation Manager 5.00.13. They were working fine for a couple weeks then all of a sudden, the license files are not ...

RE: Tile Multiple Screens on a Single Monitor

Posted By Scott Jantz Feb 22, 2024 07:57:00 AM
Found In Egroup: Advanced Software \ view thread
I initially responded that it did not fix the issue, however, that was incorrect. It seems I needed to do a full power off/power on of the thin client to fully push the changes. Once it rebooted, it started working. Appreciate all the help!

RE: Tile Multiple Screens on a Single Monitor

Posted By Scott Jantz Feb 21, 2024 03:07:00 PM
Found In Egroup: Advanced Software \ view thread
Thanks Todd, this was a huge help. I was able to get this configured. Couple follow up questions: Is there any way to choose what screens go in which quadrant? Does the order in which they are listed in "selected display clients" affect this? Is there any limitations in the "Command Line Options" ...

Tile Multiple Screens on a Single Monitor

Posted By Scott Jantz Feb 20, 2024 03:04:00 PM
Found In Egroup: Advanced Software \ view thread
Greetings. I've been beating my head on this for a couple days and need a little advice. I've got a ThinManager 13.2 environment setup with a Dell 5070 Thin Client with a single monitor connected. I've successfully got it displaying a single screen via a .CLI file. However, I'm being asked if it's possible ...

RE: ThinManager 13.2 - Presenting CLI Files on Multiple Screens

Posted By Scott Jantz Feb 02, 2024 07:44:00 AM
Found In Egroup: Advanced Software \ view thread
Thanks Todd and James. Both answers are very helpful. In this instance, it was a problem with using the same UN/PW. Creating a separate one for the other Terminal resolved the issue.

ThinManager 13.2 - Presenting CLI Files on Multiple Screens

Posted By Scott Jantz Jan 31, 2024 08:21:00 AM
Found In Egroup: Advanced Software \ view thread
I'm having a weird issue with a setup at a remote office. We have two ThinManager servers running version 13.2, two RDS servers, and two thin clients (Dell 5070s). One of the thin clients has two monitors, the other has only a single monitor. I have two CLI files that I am trying to present: ScreenA ...