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⚙ Andrew Wu

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⚙ Andrew Wu


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Posted By ⚙ Andrew Wu Apr 16, 2026 05:49:24 AM
Found In Egroup: Emulate3D Software
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Hi Tom, Glad to see that you and Friedrich have found the cause of the issue. I agree that a future update is necessary to ensure data is transferred reliably regardless of localization. I have plans to overhaul our robot comms protocol to send raw bytes instead of strings, which I believe would fix ...
Posted By ⚙ Andrew Wu Apr 14, 2026 10:07:00 AM
Found In Egroup: Emulate3D Software
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Hi Tom, Based on the screenshot, it looks like the Type is being specified correctly (double is equivalent to 64-bit float). I have attached another test model for you to try which should print out the exact string value for all tags (joint & IO) before the conversion happens. From this we will be ...
Posted By ⚙ Andrew Wu Apr 13, 2026 08:23:00 AM
Found In Egroup: Emulate3D Software
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Hi Tom, I inspected your E3D model but couldn't see any immediate problems. Interestingly, if we convert the robot angles displayed in the RobotStudio slider UI to Radians, we get very close to the values coming across in the IO Browser - just with the decimal place missing. Signage seems to be correct. ...
Posted By ⚙ Andrew Wu Apr 13, 2026 05:03:38 AM
Found In Egroup: Emulate3D Software
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Hi Tom, This is actually somewhat of a positive sign for us, as it indicates that it wasn't any recent 2026 changes that caused this. 2025 was well used and tested, so it is pointing towards something being off on your side. I noticed in one of our support tickets where your issue was forwarded to ...
Posted By ⚙ Andrew Wu Apr 12, 2026 04:37:26 PM
Found In Egroup: Emulate3D Software
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Hi Tom, The Emulate3D team is currently waiting on ABB RobotStudio license renewals, so unfortunately we're unable to test locally at this time. Could you try in 2025 with version 4.0.0 of the Robot Emulation Servers script and version 4.10.8 of the Robot Framework script (higher versions are compatible ...
Posted By ⚙ Andrew Wu Feb 05, 2026 10:41:34 AM
Found In Egroup: Emulate3D Software
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Hi Slejska, Are the loads hollow at the center? The robot tool does a Ray Pick from top down, and if the loads are hollow the Ray will end up going past the load and detecting the conveyor below instead etc. You should be able to modify the LookDirection and LookOffset via properties on your Robot ...
Posted By ⚙ Andrew Wu Jan 08, 2026 10:15:03 AM
Found In Egroup: Emulate3D Software
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Hi Paul, Glad to hear! The member of our team experiencing the same issue has also confirmed the latest update has fixed things. I will be able to release a non-beta version of 4.10.7 once it has been approved by QA, probably sometime next week. -------------------------------------------
Posted By ⚙ Andrew Wu Jan 08, 2026 10:09:00 AM
Found In Egroup: Emulate3D Software
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Hi Will, Do you have a (virtual) Robot Controller in your MotoSim workcell? In order to generate the Joint Angle tags for a workcell, the plugin requires a controller to be present, not just the Robot model itself. -------------------------------------------
Posted By ⚙ Andrew Wu Jan 07, 2026 09:23:00 AM
Found In Egroup: Emulate3D Software
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Hi Paul, This issues seems to have happened to a handful of users since version 4.10.6 of the Robot Framework was released, but not frequently enough for us to be able to identify the cause. I have released a speculative fix just now in version 4.10.7-beta.1. Please could you update to this version ...
Posted By ⚙ Andrew Wu Sep 30, 2025 06:21:00 AM
Found In Egroup: Emulate3D Software
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Hi Suryan, It comes down to a few things: TileType needs to be Transfer in order for the Pod to be briefly passed to the tile. DeleteStowedLoads on tile needs to be set to False, so that the load is not deleted. Logic to reparent the load must be done in OnProcess, not AMRArrived. ...
Posted By ⚙ Andrew Wu Sep 25, 2025 08:43:00 AM
Found In Egroup: Emulate3D Software
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Hi Suryan, Did you remember to set DispatchInEnabled to True? I removed logic in your AMRGridManager that was setting DispatchInEnabled to False. -------------------------------------------
Posted By ⚙ Andrew Wu Sep 22, 2025 12:14:00 PM
Found In Egroup: Emulate3D Software
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Hi Suryan, The reason this happens is because setting DispatchInEnabled to False doesn't prevent incoming transfers from selecting that visual as a target. It only stops subsequent transfer events of that visual from happening until DispatchInEnabled is set to True again. This is global behaviour ...
Posted By ⚙ Andrew Wu Aug 05, 2025 07:32:00 AM
Found In Egroup: Emulate3D Software
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Version 18.0.2 of E3D 2025 will be releasing around the end of next week, my recommendation would be to update when it becomes available. If there are any stability/rendering issues, it is possible that the update may resolve them. -------------------------------------------
Posted By ⚙ Andrew Wu Aug 05, 2025 07:25:00 AM
Found In Egroup: Emulate3D Software
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Hi Suryan, It looks like this happens because when there is more than one pending transfer, they are dispatched in a fixed order. In this case it happens to be for the left load, then the right load. This is not something that can be changed, and the order may vary depending on the situation. So ...
Posted By ⚙ Andrew Wu Aug 04, 2025 06:09:00 AM
Found In Egroup: Emulate3D Software
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Hi SAINI, I was not able to reproduce this issue. I have attached a video showing myself jogging the robot in 2025 (version 18.0.1). The robot responds instantly as the teach orb is moved. If you haven't tried already, I would try restarting both your machine and E3D, in case there is an issue with ...
Posted By ⚙ Andrew Wu Aug 04, 2025 06:08:53 AM
Found In Library: Emulate3D Software