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Filip Freitag

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Filip Freitag


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RE: FT Linx Gateway automatic renewal of Activations

Posted By Filip Freitag Jun 21, 2022 08:05:10 AM
Found In Egroup: Activations \ view thread
It is hard to say. While it is true that FTLinx is directly affected by MS DCOM hardening, FT Activation Manager is not, since it is not using DCOM protocols but instead relies on ports and firewall for communication between Flexera, Codemeter and FT Activation Manager communication with licensed software. ...

RE: FT Linx Gateway automatic renewal of Activations

Posted By Filip Freitag Jun 20, 2022 02:29:59 PM
Found In Egroup: Activations \ view thread
Make sure that FTAM service does see the Lynx license. Try deleting software cache RNL files - FactoryTalk: Deleting the RNL Files This might be the culprit - automatic renewal has nothing to do here. ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected ...

RE: ARENA Shuts Down immediately after starting it

Posted By Filip Freitag Jun 17, 2022 11:51:17 AM
Found In Egroup: Activations \ view thread
I don't think the attachment went through the forum - can you try posting it again? ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected Services email: RASWSupport@ra.rockwell.com web: http://support.rockwellautomation.com ---------------------- ...

RE: RSLogix 5000 Version 20.01 Installation issue

Posted By Filip Freitag Jun 16, 2022 07:16:26 AM
Found In Egroup: Automation Control \ view thread
For 20.01 I can suggest Windows 7, thou I would suggest also sticking with Windows 10 and install v20.05 - the projects from v20.01 will still be compatible. ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected Services email: RASWSupport@ra.rockwell.com ...

RE: Studio 5000 newest install

Posted By Filip Freitag Jun 15, 2022 10:28:31 AM
Found In Egroup: Activations \ view thread
Sounds like you're using our GoldMaster license, which by default lists Arena download - everything is alright. Follow this technote for the download instructions - The product you're looking for is 9324-RLD700ENE. ------------------------------ Best Regards Filip Freitag Technical Support Associate ...

RE: Not able to perform RS logix 5000 V17 installation in windows 10 due to following error

Posted By Filip Freitag Jun 15, 2022 10:17:03 AM
Found In Egroup: Automation Control \ view thread
OK nevermind I can see this is an v20 install - it is not compatible with Windows 10. Please look for v20.05. ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected Services email: RASWSupport@ra.rockwell.com web: http://support.rockwellautomation.com ...

RE: RSLogix 5000 Version 20.01 Installation issue

Posted By Filip Freitag Jun 15, 2022 08:09:03 AM
Found In Egroup: Automation Control \ view thread
From the looks of it you're running Windows 10 machine - RSLogix 20.01 is not compatible on that system. Please download v20.05 if possible - the 20.01 project files and controllers will be compatible. ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected ...

RE: Not able to perform RS logix 5000 V17 installation in windows 10 due to following error

Posted By Filip Freitag Jun 15, 2022 07:52:00 AM
Found In Egroup: Automation Control \ view thread
1. This is an Automation forum case. 2. Logs please :3 ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected Services email: RASWSupport@ra.rockwell.com web: http://support.rockwellautomation.com ------------------------------

RE: ARENA Shuts Down immediately after starting it

Posted By Filip Freitag Jun 13, 2022 06:56:31 AM
Found In Egroup: Activations \ view thread
After you run and crash the Arena, send over the logs in Event Viewer application that show up as Error in the same time period as the crash. Operating system might be a cause, but please do it to make sure everything is known. ------------------------------ Best Regards Filip Freitag Technical ...

RE: Additional Legacy Toolkit Sub ESD S/W

Posted By Filip Freitag Jun 10, 2022 11:00:43 AM
Found In Egroup: Activations \ view thread
To find the older versions using Additional Legacy Toolkit you need to click "Show All" on the screen with Historian. In the new window, search for this search bar. After clicking it you'll be able to find your product. For basic instructions about downloading please follow Technote Downloading ...

RE: Reserving specific license activations in FactoryTalk Activation Manager. Specifically a flexera license.

Posted By Filip Freitag Jun 10, 2022 10:30:06 AM
Found In Egroup: Activations \ view thread
You're welcome Sir. Make sure that you'll also contact us on the line, we "like" that kind of cases ;). ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected Services email: RASWSupport@ra.rockwell.com web: http://support.rockwellautomation.com - ...

RE: Reserving specific license activations in FactoryTalk Activation Manager. Specifically a flexera license.

Posted By Filip Freitag Jun 10, 2022 09:37:00 AM
Found In Egroup: Activations \ view thread
3. HOST_GROUP Exclusions HCIXXXXXXX300 BCMXXXXXX300 BCMXXXXXXX DESKTOP-XXXXXX HCIXXXXXX300 HCIXXXXXX01 HCIXXXXXXROC HCIXXXXXX HCIXXXXXX300 HCIPAULMROC300 HCIXXXXXX301 HCIXXXXXXROCK HCIXXXXXXROC300 // this field is for the computer names in the network DNS, the command for it HOST_GROUP, not HOST GROUP ...

RE: Removing expired activations

Posted By Filip Freitag May 31, 2022 08:09:03 AM
Found In Egroup: Activations \ view thread
Sadly those are the procedures - we can't perform this just like Manual Rehost (QA43188) due to licenses being cryptographicaly signed by our servers. This is due to security and performance concernes. Either way, if you were able to rehost the container manually without communicating with RA servers ...

RE: Demo Mode/Grace Period

Posted By Filip Freitag May 27, 2022 11:54:32 AM
Found In Egroup: Activations \ view thread
In that case I would suggest contacting Activation Team via phone, since it requires more diagnostics. ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected Services email: RASWSupport@ra.rockwell.com web: http://support.rockwellautomation.com --- ...

RE: Demo Mode/Grace Period

Posted By Filip Freitag May 27, 2022 10:43:43 AM
Found In Egroup: Activations \ view thread
Do you recall how many displays your project uses? ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected Services email: RASWSupport@ra.rockwell.com web: http://support.rockwellautomation.com ------------------------------

RE: Demo Mode/Grace Period

Posted By Filip Freitag May 27, 2022 08:06:59 AM
Found In Egroup: Activations \ view thread
Hello, could you tell me what license you see in the FTAM software? Perhaps this might be a case of incorrect license... ------------------------------ Best Regards Filip Freitag Technical Support Associate Engineer Connected Services email: RASWSupport@ra.rockwell.com web: http://support.rockwellautomation.com ...

RE: RSLOGIX 500

Posted By Filip Freitag May 26, 2022 12:00:00 PM
Found In Egroup: Legacy \ view thread
This question is more suitable for Automation Forum. Depending on the version of RSLogix 500 the available options of controllers may differ - what version are you using currently? (7-12). Here are compatibilities for RSLogix 500 as I understand: ------------------------------ Best Regards ...

RE: Removing expired activations

Posted By Filip Freitag May 25, 2022 09:36:00 AM
Found In Egroup: Activations \ view thread
Hello Sir. To perform the license rehosing from CodeMeter service you need to do standard rehosting. If that doesn't help, please contact Activations Team at 1-888-382-1583 or 1-440-646-3434, select Option 3 (Technical Support), then select Option 5 (More Options). When prompted, enter 010 to be connected ...

RE: Windows Server 2022 Compatibility

Posted By Filip Freitag May 12, 2022 11:08:00 AM
Found In Egroup: Activations \ view thread
There is no exactly specified group for that, but you can send any findings about Activation software to activationRA@ra.rockwell.com or for other software to RASWSupport@ra.rockwell.com. Your findings will be investigated and sent to proper teams. ------------------------------ Best Regards Filip ...

RE: MicroLogix, RSLinx, Emulate and Studio 500 Installations

Posted By Filip Freitag May 11, 2022 02:23:00 PM
Found In Egroup: Activations \ view thread
Hello Dan, 1. There is no strict installation sequence for installing that software. The outlier would be the RSLogix/Studio 5000 software, which has to be installed in the numeric order (1,2,3...34). 2. We have stopped support of Free-of-charge downloads of RSLogix/Studio 5000 software. Please contact ...