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Bruce Shaolong Teng

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Bruce Shaolong Teng


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RE: FTOptix Web Client from a FTView ME panel

Posted By Bruce Shaolong Teng May 08, 2026 08:21:00 AM
Found In Egroup: Advanced Software \ view thread
Hi Lazarski, Thank you for the clarification. "That is what we noticed -- trying this on a PVP7 Standard completely does not work." --This is expected behavior as there is no web browser engine or component on the PVP7 Standard terminals. "The latest test case was using a PVP7 Performance ...

RE: FTOptix Web Client from a FTView ME panel

Posted By Bruce Shaolong Teng May 08, 2026 03:01:00 AM
Found In Egroup: Advanced Software \ view thread
@Lazarski, Could you please confirm the PanelView Plus 7 model and firmware version you are using? If you are using a PVP7 Performance (Ser.B): The ME WebBrowser ActiveX control behaves as a button. Clicking it, it launches the built-in Edge Web browser on the terminal. In this ...

RE: BackupLocal COM API failure in FactoryTalk View (FTV13/FTV14/FTV15)

Posted By Bruce Shaolong Teng Apr 15, 2026 02:34:00 AM
Found In Egroup: Automation Control \ view thread
Hi Golla, The BackupLocal API in ME Application Manager isn't intended for public use. In this case, the best option would be the workaround you mentioned-upgrading to a newer version-if it works for your use case. ------------------------------ Bruce Teng ------------------------ ...

RE: BackupLocal COM API failure in FactoryTalk View (FTV13/FTV14/FTV15)

Posted By Bruce Shaolong Teng Apr 14, 2026 04:04:00 AM
Found In Egroup: Automation Control \ view thread
Hi Golla, To my best knowledge, FactoryTalk View SE does not expose the IAppMgrServer::BackupLocal(appName, archivePath, password, typeName) COM API for public or supported use. Instead, FactoryTalk View SE supports application backup and restore operations via the Application Manager command ...

RE: FactoryTalk Directory error

Posted By Bruce Shaolong Teng Apr 14, 2026 03:47:00 AM
Found In Egroup: Advanced Software \ view thread
Hi Almol, Please check what asemlucben suggested above. Also please ensure that all computers hosting FactoryTalk servers-including the View SE Server, FTLinx Data Server, FactoryTalk Alarm & Event Server, OPC servers, and others-are configured to point to the same FactoryTalk Directory Server. ...

RE: FactoryTalk View Studio SE V14 Alarm and Event Setup Embedded Variable InputName Thinks It's A Number

Posted By Bruce Shaolong Teng Mar 16, 2026 01:17:00 AM
Found In Egroup: Advanced Software \ view thread
Seems that you missed a '/' in the alarm message. You can follow below steps to browse and select the extended tag properties or manually type into the 'Extended Property' field (Step3), the format is /AreaName::[ShortcutName]TagName.@Description. ------------------------------ Bruce Teng ...

RE: Can I use the latest FactoryTalk View ME with older RSLogix 5000 software?

Posted By Bruce Shaolong Teng Mar 15, 2026 10:24:00 PM
Found In Egroup: Automation Control \ view thread
Hi tke97, RSLogix 5000 v13.00 is a very old, retired release. In general, there is no direct version dependency between FactoryTalk View ME and RSLogix/Studio 5000 for runtime communication. That said, there are a few practical considerations to be aware of: Operating system support: ...

RE: FTVSE v13 - Application Error - faulting module: RnaDaClt.dll - DisplayClient crashing

Posted By Bruce Shaolong Teng Jan 25, 2026 09:08:00 PM
Found In Egroup: Advanced Software \ view thread
Hi Gastavo, RnaDaClt is the FactoryTalk LiveData component. Rockwell has released several patches to address the Display Client crash issue caused by RnaDaClt. Have you applied the most recent patch roll-up? If the issue persists, I recommend contacting Rockwell Tech Support for further troubleshooting. ...

RE: PanelView Plus 7 - Domain login successful in AD, but fails in FactoryTalk View ME.

Posted By Bruce Shaolong Teng Jan 25, 2026 08:45:00 PM
Found In Egroup: Automation Control \ view thread
Hi Ramos, Your ME Studio version is 15.00, what's the firmware version on your PVP 7P? Is it Ser.B or Ser.A? A known issue has been resolved in PVP 7P Ser.B v15.100 and later firmware package. You can find details in AID BF29137: PanelView Plus 7 Performance Series B: LDAP doesn't work ...

RE: sqlservr.exe using 18% of CPU when FTVIew SE open?

Posted By Bruce Shaolong Teng Jan 02, 2026 12:51:00 AM
Found In Egroup: Advanced Software \ view thread
Patric, There is a known case that can cause high CPU usage in SQL Server. Do you utilize the Alarm Dashboard in the FT System Status Portal? If not, you can disable the 'FTAE.Web.DataProvider.Historian.exe' service, which periodically provides historical data analysis in the FT System Status Portal/Alarm ...

RE: Analog clock

Posted By Bruce Shaolong Teng Oct 28, 2025 12:19:00 AM
Found In Egroup: Advanced Software \ view thread
Hi rdoliveria, If you are using V13, there is Clocks display in the library folder of HMI project explore. You can drag and drop to the display and customize the appearance. This 'Clocks' library was moved to C:\Users\Public\Documents\RSView Enterprise\SE\Libraries\Legacy in v15.00 and later ...

RE: FT V SE V12.00 Client display performance issue

Posted By Bruce Shaolong Teng Sep 29, 2025 03:40:00 AM
Found In Egroup: Advanced Software \ view thread
Hi Orsoo, Regarding 'when opening displays, it takes around 10 to 45 seconds. However, once cache is enabled, re-entering the displays takes about 3 seconds.' In addition to Philip's suggestions above, FTView SE v12.00 and later introduced a feature that significantly enhances runtime performance ...

RE: FactoryTalk View Studio SE v14 or v15 and Windows 11

Posted By Bruce Shaolong Teng Sep 28, 2025 01:44:00 AM
Found In Egroup: Advanced Software \ view thread
Hello, As Philip mentioned above, the 'Press and Hold' and 'Repeat' issue on Touch screens has been resolved in the patch:BF32486 Patch: Touch input not working correctly with 6300P PCAP PC FactoryTalk View SE 13.0, 14.0, 15.0 While the patch description may seem unclear, it actually ...

RE: FactoryTalk View SE 15.00: navigation menu can not be export or restored in new project

Posted By Bruce Shaolong Teng Sep 11, 2025 01:50:00 AM
Found In Egroup: Advanced Software \ view thread
Hi Amol, At present, I'm afraid there is no way to directly export/import to another application. The built-in navigation menu is packaged within the application-level archive file. You can restore it using SE Application Manager by selecting either "Restore Application" or "Restore Application ...

RE: Getting MobileView 2711T HMI to start Factorytalk ME on startup

Posted By Bruce Shaolong Teng Sep 10, 2025 01:12:00 AM
Found In Egroup: Automation Control \ view thread
Hi Lin, The operating system on MobileView is Windows 7 embedded. You could setup and enable the windows 7 auto login with admin (or other user account), and then setup the ME Startup options in Terminal Settings/FactoryTalk View ME Station startup page: Hope this helps you. --- ...

RE: Handling alarms between SE and ME

Posted By Bruce Shaolong Teng Sep 03, 2025 01:43:00 AM
Found In Egroup: Automation Control \ view thread
Hi Patterson, You can try assigning the same remote acknowledgment (Ack) PLC tag to both your ME and SE alarms. ------------------------------ Bruce Teng ------------------------------

RE: FTLinx and connection issues with PanelView Plus 7 Performance

Posted By Bruce Shaolong Teng Sep 03, 2025 12:03:00 AM
Found In Egroup: Automation Control \ view thread
Hi Janacek, You can try updating your PVP7 firmware to a newer version via USB. If you're still unable to connect to the PVP7 after the update, please run Wireshark to capture the network logs and consult with Tech Support for further assistance. ------------------------------ Bruce Teng --- ...

RE: Factory Talk View SE Application Manager restore function is not restoring all setting in a project from backup (FTAE history SQL database name)

Posted By Bruce Shaolong Teng Aug 03, 2025 09:17:00 AM
Found In Egroup: Advanced Software \ view thread
Hi Tyls, If you modify SE server project files (project contents that are in HMI server project folder, for instance, add a new HMI tag, modify a graphic display), you can use 'HMI Server back and restore' utility to back up and deploy the HMI project folder to another computer. FactoryTalk Alarm ...

RE: Factory Talk View SE Application Manager restore function is not restoring all setting in a project from backup (FTAE history SQL database name)

Posted By Bruce Shaolong Teng Jul 30, 2025 02:41:00 AM
Found In Egroup: Advanced Software \ view thread
Hi Tyls, The 'rehost' in the Application Manager only rehosts the specified servers. It does not rehost the A&E SQL Server definitions in the FactoryTalk Directory/System node. A&E SQL server DB and A&E server can be hosted on different server computers. You need to go to FTAE SQL definition and ...

RE: Factory Talk View SE Application Manager restore function is not restoring all setting in a project from backup (FTAE history SQL database name)

Posted By Bruce Shaolong Teng Jul 25, 2025 02:25:00 AM
Found In Egroup: Advanced Software \ view thread
Hi Tyls, The Alarm&Event history is configured and included in the FactoryTalk Directory/System folder. To restore the FTAE Historian connection, ensure to select 'Restore application and FactoryTalk Directory' option when restoring the archive. Otherwise, you need to manually register the FTAE ...